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About Complaint
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Complaint is a module provided under CCTNS project to the citizens for escalating their allegations to the Police online.
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The basic advantage of this module is that, the citizen will not have to go to the Police Station and wait there for a long time to get his complain/allegation registered in Police records.
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On registering a complaint in Citizen Portal, registration number is automatically generated and acknowledgement is being generated.
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Simultaneously the Officer-In-Charge of the Police Station is alerted by the system to initiate action on the allegation.
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There after a Police Officer will contact the complainant and enquiry into the matter.
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However it is pertinent to mention here that when a genuine complaint will be acted upon in a time bound process, a false and fabricated complaint may invite legal action against the complainant.
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